RETURNS AND EXCHANGES

 

QUESTIONS ABOUT YOUR ORDER?
Please contact me if you have any problems with your order.

I ACCEPT RETURNS AND CANCELLATIONS
I will refund your money minus the cost of shipping and fees only if the following requirements have been fulfilled:
• the item is returned in its original package and condition, unused;
• the item must be posted within 14 days of receipt;
• shipping items back within 30 days of delivery;
• request a cancellation within 12 hours of purchase.

THE FOLLOWING ITEMS CAN'T BE RETURNED
I can't accept returns for:
• MADE TO SPECIAL ORDER (special size, color, decoration etc...)
• Items on a sale and on discount.

CONDITIONS OF RETURN
The shipment expenses back will have to be paid by the buyer. Please mark the shipment as a gift or a high valued parcel, or else I must have to pay the customs fees for the returned item. In that case, the cost will be deducted from your exchanged amount. I will refund money only AFTER I receive the returned item.

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